Privacy Policy

Last Updated: 19 August 2026

Ambassador Global Studies (“AGS”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit our website, communicate with us, or use our education consultancy and student support services.

By using our website or submitting your personal information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information directly from you when you contact us, submit an enquiry, book a counselling session, apply for university admission, or use any of our services.

The information we may collect includes:

• Full name
• Date of birth
• Gender
• Nationality
• Residential address
• Email address
• Telephone/mobile number
• Passport and identification details
• Academic certificates and transcripts
• English language test results
• CV or résumé
• Employment and work-experience information
• Statement of Purpose or Personal Statement
• Financial and sponsorship documents
• University and course preferences
• Visa-related information and documents
• Travel-related information
• Any other information you voluntarily provide to us

We only request information that is reasonably necessary to provide our services.

2. How We Use Your Information

We may use your personal information to:

• Assess your academic profile and study-abroad eligibility
• Recommend suitable universities, colleges, courses, and study destinations
• Prepare and submit university or college applications
• Communicate with educational institutions regarding your application
• Assist with scholarship applications
• Provide student visa application guidance
• Provide financial documentation guidance
• Support accommodation and travel arrangements
• Provide pre-departure and post-arrival support
• Contact you regarding your application or enquiry
• Respond to questions and customer-service requests
• Send information about relevant courses, intakes, scholarships, events, or services where permitted
• Improve our website, services, and customer experience
• Maintain internal business and compliance records
• Prevent fraud, misuse, or unlawful activities
• Comply with applicable legal and regulatory obligations

3. University and Third-Party Information Sharing

To provide our services, we may need to share relevant personal information with authorised third parties, including:

• Universities and colleges
• Education pathway providers
• Scholarship providers
• Immigration or visa-related service providers where appropriate
• Accommodation providers
• Travel service providers
• Testing organisations
• Professional advisers
• IT and website service providers
• Government or regulatory authorities where legally required

We only share information that is reasonably necessary for the relevant purpose.

We do not sell or rent your personal information to third parties for commercial purposes.

4. International Data Transfers

As an international education consultancy, your information may be transferred to universities, institutions, service providers, or authorised organisations located outside Bangladesh.

Such transfers may be necessary to process university admissions, scholarships, visa-related matters, accommodation, or other study-abroad services.

We take reasonable steps to ensure that personal information is handled appropriately when it is transferred internationally.

5. Website Enquiries and Forms

When you submit an enquiry or application through our website, we may collect the information entered into the relevant form.

This information may be used to:

• Respond to your enquiry
• Contact you for counselling
• Assess your eligibility
• Recommend study options
• Provide information about our services

Please ensure that any information you submit is accurate and up to date.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve website functionality and understand how visitors use our website.

Cookies may be used to:

• Remember website preferences
• Improve website performance
• Analyse visitor behaviour
• Measure website traffic
• Support advertising or marketing activities where applicable

You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

7. Marketing Communications

Where permitted, we may contact you regarding:

• University intakes
• New courses
• Scholarships
• Application deadlines
• Education fairs and events
• Study-abroad opportunities
• Relevant Ambassador Global Studies services

You may request to stop receiving promotional communications at any time by contacting us or using an available unsubscribe option.

Service-related communications concerning an active application may still be sent where necessary.

8. Data Security

We take reasonable administrative, technical, and organisational measures to protect personal information against:

• Unauthorised access
• Loss
• Misuse
• Alteration
• Disclosure
• Destruction

Access to personal information is limited to employees, authorised representatives, and service providers who require the information to perform their responsibilities.

However, no electronic transmission or storage method can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide requested services
• Manage university and visa-related applications
• Maintain appropriate business records
• Resolve disputes
• Meet contractual obligations
• Comply with applicable laws and regulatory requirements

When information is no longer reasonably required, we may securely delete, destroy, or anonymise it.

10. Your Responsibilities

You are responsible for ensuring that information and documents provided to Ambassador Global Studies are accurate, complete, genuine, and up to date.

If you provide information about another individual, such as a parent, guardian, sponsor, or referee, you should ensure that you are authorised to provide their information where required.

11. Your Privacy Rights

Subject to applicable laws, you may request to:

• Access personal information we hold about you
• Correct inaccurate or incomplete information
• Update your personal details
• Request deletion of certain personal information
• Withdraw consent where processing is based on consent
• Request restriction of certain uses of your information
• Opt out of promotional communications

Some information may need to be retained where required for legal, contractual, regulatory, or legitimate business purposes.

12. Third-Party Websites

Our website may contain links to external websites, including university, government, education provider, social media, or partner websites.

Ambassador Global Studies is not responsible for the privacy practices, security, accuracy, or content of third-party websites.

We recommend reviewing the privacy policy of any external website before providing personal information.

13. Children’s Privacy

Our services are primarily intended for students seeking educational opportunities.

Where an applicant is under the applicable legal age, we may require involvement or consent from a parent or legal guardian before processing certain personal information or providing specific services.

14. Visa and Admission Decisions

Ambassador Global Studies provides education consultancy, application, and student-support services.

Final decisions regarding:

• University admission
• Scholarships
• CAS or equivalent documentation
• Student visas
• Immigration permission

are made by the relevant university, institution, government department, embassy, high commission, or immigration authority.

Providing personal information to us does not guarantee admission, scholarship, visa approval, or any particular outcome.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, website practices, technology, or applicable legal requirements.

Any revised version will be published on this website with an updated revision date.

We encourage visitors to review this page periodically.

16. Contact Us

If you have any questions about this Privacy Policy, how your information is handled, or if you would like to exercise any applicable privacy rights, please contact:

Ambassador Global Studies

Website: www.agstudiesbd.com

Please use the contact details provided on our website’s Contact Us page for privacy-related enquiries.

Ambassador Global Studies is committed to maintaining the confidentiality and security of student information and handling personal data responsibly throughout the study-abroad application journey.