Terms & Conditions

Last Updated: 19 August 2026

Welcome to Ambassador Global Studies (“AGS”, “we”, “our”, or “us”). These Terms & Conditions govern your access to and use of our website, services, counselling, application assistance, and other study-abroad support services.

By accessing our website, submitting an enquiry, providing documents, registering for our services, or engaging Ambassador Global Studies for education consultancy services, you agree to these Terms & Conditions.

Please read them carefully before using our services.

1. About Ambassador Global Studies

Ambassador Global Studies is an international education consultancy that assists students who wish to pursue education abroad.

Our services may include:

• College and university admission assistance
• Course and institution selection
• Academic profile assessment
• Application preparation and submission
• Scholarship guidance
• Career counselling
• Statement of Purpose and document guidance
• Financial documentation guidance
• Student visa application assistance
• Interview preparation
• Accommodation guidance
• Travel arrangement assistance
• Pre-departure support
• Other education-related consultancy services

The exact services provided may vary depending on the student’s circumstances, chosen institution, destination country, and applicable requirements.

2. Eligibility to Use Our Services

By using our services, you confirm that:

• The information you provide is accurate and complete.
• You are legally entitled to provide the documents and information submitted to us.
• You will inform us promptly if any information changes.
• You will not knowingly provide false, altered, forged, misleading, or fraudulent information.
• You will cooperate with reasonable requests for additional documents or information.

Applicants under the applicable legal age may be required to involve a parent or legal guardian.

3. Student Responsibilities

Students are responsible for providing complete, genuine, accurate, and up-to-date information and documentation.

This may include:

• Passport
• Academic certificates
• Academic transcripts
• English-language qualifications
• Employment documents
• CV or résumé
• Financial documents
• Bank statements
• Sponsorship information
• Previous visa history
• Immigration history
• Personal statements
• References
• Any additional documents requested by an institution or authority

Ambassador Global Studies will not be responsible for delays, refusals, cancellations, or other consequences resulting from incorrect, incomplete, fraudulent, misleading, or late information supplied by the student or any third party acting on the student’s behalf.

4. University and Course Selection

Our counsellors may recommend universities, colleges, courses, pathways, and study destinations based on information provided by the student.

Recommendations may consider factors such as:

• Academic qualifications
• English-language proficiency
• Study history
• Career objectives
• Budget
• Preferred location
• Course availability
• Entry requirements
• Scholarship opportunities

Any recommendation provided by Ambassador Global Studies should be considered professional educational guidance and does not constitute a guarantee of admission, scholarship, employment, immigration status, or any particular academic outcome.

Students remain responsible for making their final university and course selection.

5. University Applications

Ambassador Global Studies may assist students in preparing, reviewing, and submitting applications to educational institutions.

Students must review their application information and confirm that all information is correct before final submission where applicable.

Application processing times vary between universities and institutions. We cannot guarantee that an institution will issue an offer within a specific period.

All admission decisions remain entirely at the discretion of the relevant university, college, pathway provider, or educational institution.

6. No Guarantee of Admission

Ambassador Global Studies cannot guarantee:

• University admission
• An unconditional offer
• Course availability
• A specific intake
• Scholarship approval
• Tuition-fee reduction
• Deposit waiver
• CAS or equivalent documentation
• Admission interview approval

Educational institutions establish and control their own admissions criteria, policies, deadlines, and decision-making processes.

Requirements may change without prior notice.

7. Scholarships and Financial Assistance

We may provide information and guidance regarding scholarships, bursaries, tuition discounts, and other forms of financial assistance.

Scholarship eligibility and availability are determined by the relevant university, organisation, or scholarship provider.

Any scholarship amount advertised or discussed may be subject to:

• Eligibility criteria
• Academic performance
• Application deadlines
• Course selection
• Nationality
• Availability
• University policies
• Other applicable conditions

Ambassador Global Studies does not guarantee that a student will receive a scholarship or financial award.

8. Student Visa Assistance

Ambassador Global Studies may provide guidance and administrative support relating to student visa applications.

Our support may include:

• Visa-document guidance
• Application preparation
• Document checking
• Financial-document guidance
• Interview preparation
• General visa-process guidance

However, Ambassador Global Studies does not issue visas and has no authority over immigration decisions.

All visa decisions are made by the relevant embassy, high commission, immigration authority, government department, or authorised body.

9. No Visa Guarantee

Use of our visa assistance services does not guarantee visa approval.

Visa applications may be refused for reasons including, but not limited to:

• Immigration history
• Financial circumstances
• Incomplete documents
• Incorrect information
• Credibility concerns
• Previous refusals
• Failure to satisfy immigration requirements
• Changes in immigration rules
• Decisions made by immigration authorities

Ambassador Global Studies shall not be held responsible solely because a visa application is delayed, refused, rejected, or withdrawn by the relevant authority.

10. Immigration and University Rules

Students are responsible for understanding and complying with the rules and conditions imposed by:

• Universities and colleges
• Immigration authorities
• Embassies and high commissions
• Government departments
• Scholarship providers
• Accommodation providers
• Airlines and travel providers
• Other relevant organisations

Immigration regulations, university policies, tuition fees, scholarships, deadlines, and admission requirements may change at any time.

We make reasonable efforts to provide current information, but students should verify important requirements through the relevant official authority or institution before making significant financial or travel decisions.

11. Fees and Payments

Certain Ambassador Global Studies services may be provided free of consultancy charges, while other services may involve administrative, processing, documentation, third-party, or professional fees.

Where applicable, students will be informed about relevant service fees or charges.

Students may also be required to make payments directly to third parties, including:

• Universities
• Colleges
• English-language testing organisations
• Visa authorities
• Immigration departments
• Healthcare or insurance providers
• Accommodation providers
• Airlines
• Courier companies
• Banks
• Other service providers

Ambassador Global Studies is not responsible for fees charged independently by third-party organisations.

12. Tuition Fees and Deposits

University tuition fees, deposits, registration fees, accommodation deposits, and other institutional charges are determined by the relevant institution.

Students should carefully review:

• Offer-letter conditions
• Deposit requirements
• Payment deadlines
• Refund policies
• Scholarship conditions
• Withdrawal policies

before making any payment.

Ambassador Global Studies is not responsible for changes made by an institution to its tuition fees, deposits, scholarships, refund policies, or payment requirements.

13. Refunds

Any refund relating to tuition fees, university deposits, visa fees, accommodation, travel services, testing fees, or other third-party payments will be subject to the refund policy of the relevant organisation.

Where Ambassador Global Studies charges a separate service or administrative fee, any applicable refund conditions should be communicated to the student according to the relevant service arrangement.

Refund processing times controlled by third parties are outside the control of Ambassador Global Studies.

14. Document Verification

Ambassador Global Studies may review documents supplied by students for application purposes. However, students remain fully responsible for the authenticity and accuracy of their documents.

We reserve the right to refuse, suspend, or terminate services if we reasonably suspect:

• Forged academic documents
• Fraudulent bank documents
• False employment information
• Altered certificates
• False visa history
• Misrepresentation
• Identity fraud
• Other dishonest or unlawful activity

Where necessary, information or documents may be referred to the relevant institution or authority in accordance with applicable requirements.

15. Communication

Students are responsible for providing valid and active contact information.

We may communicate through:

• Email
• Telephone
• SMS
• WhatsApp
• Website forms
• Social media
• Other agreed communication channels

Students should regularly check messages and respond promptly to requests concerning applications, documents, interviews, deposits, visas, or deadlines.

Ambassador Global Studies will not be responsible for missed opportunities or deadlines where a student fails to respond to communications within the required period.

16. Application Deadlines

Students should submit all requested documents within the communicated timeframe.

Universities and immigration authorities may impose strict deadlines.

Although we make reasonable efforts to process applications promptly, Ambassador Global Studies cannot guarantee successful submission where:

• Documents are provided late
• Information is incomplete
• The university closes applications
• The course becomes full
• The intake closes
• Immigration deadlines change
• External systems become unavailable
• Circumstances arise outside our reasonable control

17. Information on Our Website

We aim to keep website information accurate and useful. However, information relating to universities, tuition fees, scholarships, courses, rankings, visas, immigration requirements, deadlines, employment opportunities, and study destinations may change.

Website content is provided primarily for general information and guidance.

Before making important decisions, students should obtain the latest information from the relevant university, government authority, or official source.

18. Third-Party Websites and Services

Our website may contain links to third-party websites such as:

• Universities
• Government departments
• Visa authorities
• Educational organisations
• Social media platforms
• Partner institutions
• Accommodation or travel providers

These websites operate independently from Ambassador Global Studies.

We are not responsible for their content, privacy practices, availability, security, accuracy, or terms of use.

Accessing a third-party website is at the user’s own discretion.

19. Accommodation and Travel Assistance

Where we assist students with accommodation or travel arrangements, our role may be limited to providing information, recommendations, or administrative assistance.

Accommodation providers, airlines, travel companies, and other service providers operate independently.

Ambassador Global Studies is not responsible for:

• Flight cancellations
• Flight delays
• Lost baggage
• Accommodation disputes
• Changes to bookings
• Third-party cancellations
• Provider service quality
• Events beyond our reasonable control

Students should review the terms of the relevant service provider before completing any booking.

20. Employment and Post-Study Opportunities

Information regarding:

• Part-time employment
• Graduate employment
• Placement opportunities
• Internships
• Post-study work options
• Career opportunities
• Immigration pathways

is provided for general educational guidance.

Ambassador Global Studies does not guarantee employment, salary, internship placement, permanent residence, settlement, or any particular immigration outcome after graduation.

Students must comply with the employment and immigration conditions applicable to their visa and destination country.

21. Intellectual Property

Unless otherwise stated, the content available on the Ambassador Global Studies website, including:

• Text
• Graphics
• Layouts
• Branding
• Designs
• Written materials
• Website content
• Promotional materials

is owned by or licensed to Ambassador Global Studies.

Content may not be reproduced, copied, republished, commercially distributed, or modified without appropriate authorisation, except where permitted by law.

Third-party trademarks, university logos, photographs, and materials remain the property of their respective owners.

22. Acceptable Use of the Website

You agree not to use our website:

• For unlawful purposes
• To submit fraudulent information
• To introduce malicious software
• To attempt unauthorised access
• To interfere with website functionality
• To collect information about other users without authorisation
• To impersonate another individual
• To violate the intellectual-property rights of others

We reserve the right to restrict access where misuse is identified.

23. Privacy and Personal Information

Personal information submitted to Ambassador Global Studies will be handled according to our Privacy Policy and applicable data-protection requirements.

By using our services, you acknowledge that certain information may need to be shared with universities, colleges, education providers, visa-related organisations, and other relevant third parties for the purpose of providing the requested services.

Please review our Privacy Policy for further details.

24. Limitation of Liability

To the extent permitted by applicable law, Ambassador Global Studies will not be liable for indirect, incidental, consequential, or third-party losses arising from circumstances outside our reasonable control.

These circumstances may include:

• Admission refusals
• Visa refusals
• Scholarship decisions
• University policy changes
• Course cancellations
• Intake changes
• Immigration-rule changes
• Delays by universities or government authorities
• Travel disruptions
• Third-party service failures
• Events beyond our reasonable control

Nothing in these Terms is intended to exclude any responsibility that cannot legally be excluded.

25. Suspension or Termination of Services

Ambassador Global Studies reserves the right to suspend or terminate services where a student:

• Provides fraudulent or misleading information
• Submits forged documents
• Engages in abusive or threatening behaviour
• Uses our services for unlawful purposes
• Refuses to comply with essential application requirements
• Seriously breaches these Terms & Conditions

Termination of services does not automatically create an entitlement to refunds for costs already incurred or services already provided.

26. Complaints

We aim to provide professional and transparent services.

If you are dissatisfied with any aspect of our service, please contact Ambassador Global Studies with:

• Your full name
• Contact details
• Application or student reference, if available
• A clear description of the issue
• Relevant supporting information

We will make reasonable efforts to review and respond to complaints appropriately.

27. Changes to These Terms & Conditions

Ambassador Global Studies may revise these Terms & Conditions periodically to reflect changes in:

• Our services
• Business practices
• Website functionality
• University requirements
• Regulatory requirements
• Applicable laws

The updated Terms & Conditions will be published on our website with an updated revision date.

Continued use of our website or services after changes are published will constitute acceptance of the revised Terms, where permitted by applicable law.

28. Governing Law

These Terms & Conditions will be governed by and interpreted in accordance with the applicable laws of Bangladesh, subject to any mandatory legal rights or requirements that may apply.

Any dispute should first be addressed through reasonable communication between the parties before further legal action is considered.

29. Severability

If any provision of these Terms & Conditions is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.

30. Contact Us

For questions regarding these Terms & Conditions or our services, please contact:

Ambassador Global Studies

Website: www.agstudiesbd.com
Email: info@agstudiesbd.com
Phone: +880 1912-003130
Location: Uttara, Dhaka-1230, Bangladesh